Frequently Asked Questions

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When scheduling your appointment, please indicate where you are placing your bags, and where you would like them delivered. If no instructions are provided, we will drop them off at your front door. 

Tumbl will text you a picture of your order.

Yes, Tumbl partners with several local dry cleaners to take care of all your dry-cleaning needs.

Yes, Tumbl partners with several local dry cleaners to take care of all alteration needs.

No! Tumbl is a pay as you go service.  

No! Tumbl will never cross wash your clothes with another customers. 

Tumbl serves Residential & Commercial businesses with laundry services tailored to their specific needs. 

Yes, Tumbl will happily come to your hotel. Just leave your clothes at the front desk. We will delivery your items back to the front desk. 

Using Tumbl can save you several hours each week, depending on the size of your household and your laundry routine. On average, washing, drying, and folding a load of laundry can take about 2–3 hours. For families with multiple loads per week, this could add up to 6–10+ hours saved weekly.

With Tumbl, you eliminate the time spent sorting, running machines, and folding—letting you reclaim that time for work, relaxation, or spending with loved ones.

Unless it is requested by the customer or needed for special cleaning; ALL times will be washed in cold water only.  

Tumbl uses primarily TIDE & Seventh Generation laundry detergent. The products we use are perfume free & hypoallergenic approved. 

Yes, of course! Just leave whatever detergent that want used with your pick-up items. The Tumbl driver will pick up and return with delivery. 

While it may seem like a luxury, a laundry service can actually be a smart investment. You’ll save on electricity, water, and detergent—not to mention reduce wear and tear on your appliances. More importantly, it frees up your time. For many, the convenience and indirect savings make it a surprisingly cost-effective choice 

Tumbl accepts credit/debit cards and popular apps like Apple Pay and Google Pay.

Tumbl  24-hour turnaround time, providing customers with clean and fresh garments. Dry cleaning you can expect a 48-hour turnaround time. 

Tumbl's can support orders that needs to be completed faster than the standard 24-hour service.

Tumbl is in the process of building our app now. We hope to have this launched later on this year. Stay tuned for updates.

No. Tumbl will pick up whatever bag that you decide to put your items in. If it's in a plastic bag, it will be disposed of at the time of cleaning. Your items will be returned in a new plastic bag. If you place your items in a cloth/nylon bag; we will place the plastic clear bag inside of your laundry bag. 

Tumbl uses Bounce or Downy. If there is another brand that you would like us to use; please include during your pick-up. 

Yes! Tumbl will separate your clothes with like colors. Whites & Darks will be separated. Towels & Bedding will be separated.  

Yes! Tumbl will attempt to remove any stains. We cannot guarantee that we will be able to remove stains. 

Yes! Tumbl will use as requested.  

Yes!  With Tumbl, you have the flexibility to request a specific cleaning professional, ensuring personalized service and consistency with each visit.