Frequently Asked Questions

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Tumbl accepts credit/debit cards only at this time. We are working on adding mobile payments through popular apps like Apple Pay and Google Pay.

Tumbl  24-hour turnaround time, providing customers with clean and fresh garments.  

Tumbl's can support orders that needs to be completed faster than the standard 24-hour service.

Tumbl serves Residential & Commercial businesses with laundry services tailored to their specific needs. 

Tumbl is in the process of building our app now. We hope to have this launched later on this year. Stay tuned for updates.

No. Tumbl will pick up whatever bag that you decide to put your items in. If it's in a plastic bag, it will be disposed of at the time of cleaning. Your items will be returned in a new plastic bag. If you place your items in a cloth/nylon bag; we will place the plastic clear bag inside of your laundry bag. 

When scheduling your appointment, please indicate where you are placing your bags, and where you would like them delivered. If no instructions are provided, we will drop them off at your front door. 

Unless it is requested by the customer or needed for special cleaning; ALL times will be washed in cold water only.  

Tumbl uses all major home laundry detergent brands (ALL, Gain, Seventh Generation, TIDE). We use their original scents only. 

Yes, of course! Just leave whatever detergent that want used with your pick-up items. The Tumbl driver will pick up and return with delivery. 

Tumbl uses Bounce or Downy. If there is another brand that you would like us to use; please include during your pick-up. 

No! Tumbl will never cross wash your clothes with another customers. 

Yes! Tumbl will separate your clothes with like colors. Whites & Darks will be separated. Towels & Bedding will be separated.  

Yes! Tumbl will attempt to remove any stains. We cannot guarantee that we will be able to remove stains. 

Yes! Tumbl will use as requested. We use Downy and Snuggle. 

Yes!  With Tumbl, you have the flexibility to request a specific cleaning professional, ensuring personalized service and consistency with each visit.